Services
What we build
Choose a service and we’ll provide a plan, timeline, and cost estimate.
Tip: For quick quote, go to Contact.
Inbound Process Services
Calls, chat & email support with SOP + SLA
- Customer support (multi-channel) + query resolution
- Lead qualification, follow-ups & appointment booking
- Ticket/CRM process setup + call scripts
- Quality monitoring (QA) + daily/weekly performance reports
Outsourcing Services
Dedicated team for back-office, support & operations
- Data entry, verification & documentation handling
- Order processing, coordination & customer updates
- Helpdesk/support team on contract (day/night shift possible)
- Monthly MIS + KPI based reporting
Consultancy Services
Business + IT consulting to plan, optimize & scale
- Requirement & gap analysis (current vs needed)
- Process design (workflow + SOP) & efficiency improvement
- Tech/automation roadmap (tools, stack, architecture)
- Clear timeline, cost estimate & implementation plan
Insurance Outsourcing Process
Leads, KYC, renewals & claim coordination support
- Lead calling, follow-ups & customer communication
- KYC/document collection + verification support
- Renewal reminders, payment follow-ups & status updates
- Claim support coordination + tracking (as per process)
AI Software Development
Inbound + Outbound automation
- AI chatbot (Website + WhatsApp)
- Lead capture + follow-ups
- CRM/ERP integrations
AI Consultancy
Roadmap + architecture planning
- Use-case audit
- Cost + timeline + ROI
- Implementation guidance
System Architecture
Scalable backend & database
- DB design + API structure
- Security + performance
- Cloud/VPS deployment
Website Development
- Company website / landing page
- SEO-ready + fast loading
- Hosting + SSL setup
Web Apps / Admin Panel
- Role-based login
- CRUD screens + reports
- Payments + integrations
Android App Development
- Android apps + API integration
- OTP, payments, notifications
- Play Store publish support
MLM Software
Network marketing system (admin + member panel)
- Member/Distributor Registration + KYC
- Sponsor tree + commissions
- Payouts + wallet + reports
Car Design (Concept)
- Exterior concept (basic)
- Interior layout concept
- Branding / wrap idea
Maintenance & Support (AMC)
- Monthly support plans
- Bug fixes + updates
- Backups + monitoring
Common deliverables
- Clean UI + responsive layout
- Fast performance + security basics
- Deployment + HTTPS + domain setup
- Ongoing support (optional)
Software Services & Technology Stack
A) Design & Planning
- Requirements/SRS, scope, project plan (roadmap, sprints).
- UI/UX design (wireframes, prototypes, Figma).
- Branding/design system, documentation (SOPs, manuals, API docs), training.
B) Development
- Websites/landing pages: HTML, CSS, JavaScript, React/Next.js, Vue.
- Web apps/admin panels/CRM: React/Vue/Angular + Node/Python/PHP/Java/.NET + MySQL/Postgres.
- Mobile apps: Kotlin (Android), Swift (iOS), Flutter (Dart), React Native (JS/TS).
- Backend/API: Node.js/Express, Python (Django/FastAPI), PHP (Laravel), Java (Spring), .NET.
- Database: SQL (MySQL/PostgreSQL), MongoDB (NoSQL), Redis (cache).
- Desktop apps: C#/.NET, Java, Electron (JS), Python GUI.
- PWA (installable web app): JavaScript/TypeScript, Service Workers.
- Integrations: Payments, WhatsApp/SMS/Email, Maps - REST/JSON/Webhooks.
C) Testing & Release
- QA testing: manual + automation (Jest/Cypress, pytest, JUnit).
- Performance/load testing and optimization.
- Play Store/App Store publishing support, versioning and release management.
D) Cloud & Operations
- Domain/DNS/SSL, hosting setup, Nginx/Apache configuration.
- Deployments on VPS/Cloud, Docker, CI/CD pipelines (YAML).
- Serverless/Cloud: AWS/Azure/GCP functions, CDN/storage; IaC: Terraform.
- Monitoring/logging, backups, disaster recovery, AMC maintenance & support.
E) Security & Compliance
- OWASP best practices, server hardening, WAF, audit logs.
- Privacy policy/terms implementation and basic compliance setup.
- Accessibility & localization support (i18n) where required.
F) Data, Analytics & AI
- Analytics/BI dashboards: SQL, GA4 events, Power BI/Tableau.
- Data migration/ETL: SQL scripts, Python tooling.
- AI automation: chatbots, OCR/data extraction, workflow automation (Python/JS + APIs).
G) Support Systems
- Helpdesk/ticketing, live chat, CRM integrations (Freshdesk/Zendesk etc.).
- SLA-based support, upgrades, and long-term maintenance (AMC).
Address: Nampally, Hyderabad - Pigash Building, LIC Building, 2nd Floor
Contact: +91 8093549828 | Email: smartnessidea@gmail.com | Web: everestsoftwaresolutions.com
Contact: +91 8093549828 | Email: smartnessidea@gmail.com | Web: everestsoftwaresolutions.com
MLM Software
Multi-Level Marketing / Network Marketing system — key modules:
- Member/Distributor Registration (ID create, KYC)
- Referral / Sponsor Tree (downline, genealogy)
- Commission Calculator (level income, direct income, matching, etc.)
- Payouts (wallet, withdrawal, bank transfer reports)
- Products + Orders (if product-based MLM)
- Rank / Targets (rank upgrade rules)
- Admin Panel (members control, approvals, settings)
- Reports (income, joining, sales, TDS/GST, etc.)
- E-wallet / Ledger (credit/debit history)
MLM Pricing (Plans)
Enterprise
High scale + customization
- Custom plan logic
- Integrations (SMS/Email/Payment)
- Security + audit logs